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Not only a leader in casual dinnerware, Pfaltzgraff also markets high-quality stainless steel flatware, and glass beverageware. In fact, one of the company's most important goals is to offer consumers the most complete line of accessories for its dinnerware patterns.

The company has long taken customer service very seriously, and through the years has strived toward offering an unparalleled quality of service. Its "P.S. We Care" program offers consumers the promise of satisfaction with every Pfaltzgraff product. The company also sets itself apart by offering to replace even the smallest of pieces, such as a sugar bowl lid.